External Chatbot · Voice chat

Talk to visitors with real voice

Voice chat makes your website bot an AI voice chatbot. Turn on the Voice Call Agent, and visitors can talk to your assistant out loud and switch back to text at any time.

  • Spoken conversations in the chat widget
  • Your own first message
  • Same training and rules as the text bot
  • Voice bots with ElevenLabs voices
Start risk freeSee what it fixes ↓

Turn on Voice Call Agent in Configure.

Voice chat
  • Trained on your own content
  • Works on any website
  • Cancel anytime
Your problem · Our solution

Not everyone wants to type

On a phone, in a car or with a long question, typing is the slowest way to ask for help.

Mobile visitors give up on long chat messages.

Older customers prefer to call rather than type.

My chatbot feels like a form, not a conversation.

qyx.ai

One switch for spoken answers:

  • Voice in the widget
  • Custom first message
  • Trained knowledge
  • Text fallback
  • Voice bot builder
  • Conversation history
Process

How It Works

A simple three-step process, start to finish.

  1. Turn on voice

    Enable Voice Call Agent in the Configure step.

  2. Write the first message

    Set what the assistant says when the call starts.

  3. Let visitors talk

    They speak, the bot answers out loud, and text stays available.

Why Qyx

Why brands add an AI voice chatbot

Help for people who don't want to type.

A more personal first contact.

The same knowledge in voice and text.

In depth

Good to know before you start

Voice chat turns the bot from External Chatbot into an AI voice chatbot. When the Voice Call Agent is on, visitors can start a spoken conversation from the chat widget, ask their question out loud and hear the answer. They can switch back to text whenever they want.

Setting up the AI voice chatbot

In the Configure step, switch on Enable Voice Call Agent and write the first message the assistant says when the call starts, for example „Hi, I’m Mia from the shop, how can I help?“. The voice agent uses the same training, instructions and limits as your text bot, so the answers stay consistent.

Standalone voice bots

Next to the chat widget, Qyx has AI Voice Bots: voice chatbots that speak and respond naturally, built on ElevenLabs Conversational AI. You create them in their own section, embed them on your website and review the conversations later, with a Summarize button for long chats.

Where voice helps most

Voice works well for questions that are easier to say than to write: describing a problem with a product, asking for advice on a gift, or getting directions to a store. It also helps visitors who browse on a phone while doing something else.

Who it suits

Shops with older customers who would rather speak than type. Hotels and restaurants where guests ask quick practical questions. Service businesses where people describe a problem in their own words. Brands that want a warmer, more personal first contact on their website than a text box.

Tips for an AI voice chatbot people enjoy

Keep the first message short and friendly, and tell visitors they can also type. Write answers in your training content as you would say them, without long lists. Test the voice on a phone in a quiet and a noisy room. For calls to a real phone number instead of the website, see the phone call agent. For a personal voice assistant for yourself, see the realtime voice chat in AI Chat Pro.

Questions, answered

It is an AI voice chatbot mode. Visitors talk to your website bot out loud and hear its answers.

Switch on Enable Voice Call Agent in the Configure step and write the first message.

Yes. It uses the same training, instructions and limits.

Yes. They can type again at any time.

Standalone voice chatbots built on ElevenLabs Conversational AI that you embed on your site.

More External Chatbot features

All of External Chatbot

Give your chatbot a voice

From $29/month · 7-day money-back guarantee · Cancel anytime

Start risk free