External Chatbot · Website chatbot

A custom AI chatbot for your website

The website chatbot in Qyx is a custom AI chatbot trained on your pages, files and FAQs. It answers visitors in seconds, day and night, in your brand colours and on your rules.

  • Trained on URLs, PDFs, spreadsheets and Q&A
  • Instructions and limits you write
  • Six bubble designs and your branding
  • One script tag to embed
Start risk freeSee what it fixes ↓

Add your website and train the bot.

Website chatbot
  • Trained on your own content
  • Works on any website
  • Cancel anytime
Your problem · Our solution

Visitors leave with questions

People land on your site at night, can't find the delivery terms and close the tab.

I answer the same five questions every day.

Nobody replies to chat at night or on weekends.

Generic chatbots give answers that are not ours.

qyx.ai

One bot that knows your business:

  • Website training
  • File upload
  • Q&A pairs
  • Chatbot instructions
  • Brand design
  • Embed code
Process

How It Works

A simple three-step process, start to finish.

  1. Configure

    Name the bot, write the welcome message and the instructions.

  2. Train

    Add your website, upload files or write questions with answers.

  3. Embed

    Copy one script tag into your site and set trusted domains.

Why Qyx

Why shops add a custom AI chatbot

Answers in seconds, at any hour.

Fewer repeated emails for your team.

Visitors who stay instead of leaving.

In depth

Good to know before you start

The website chatbot is a custom AI chatbot built with External Chatbot. You train it on your own content, so it answers with your facts instead of general knowledge. It sits on your site as a chat bubble and replies to visitors at any hour.

Training a custom AI chatbot

In the Train step you add a website URL and choose which pages the bot should read. You can upload PDF, XLSX or CSV files up to 25 MB, paste plain text or write question and answer pairs for the topics that must be exact. Knowledge Base articles add longer help texts the bot can point to.

Instructions and limits

Chatbot Instructions describe the role of the bot, for example a friendly shop assistant for a candle brand. Do Not Go Beyond Instructions keeps it on topic. Suggested Prompts give visitors quick starter questions, and Language can be set to Auto, so the bot replies in the visitor’s language.

Design that fits your brand

The bubble comes in six designs: Blank and Plain, Links or Modern, Suggestions, plus a Promo Banner. You set the title, the bubble message and the welcome message, then add your logo and avatar in your accent colour. The bot can ask for the visitor’s email, show a GDPR notice and let visitors leave feedback.

Embedding on your site

The Embed step gives you one script tag for your website, plus a list of trusted domains allowed to load the bot. It works on WordPress, Shopify or any site where you can add code. The same bot can later answer in WhatsApp and Telegram too.

Tips for a custom AI chatbot that helps

Start with the pages behind the most common questions, such as delivery, returns and sizes. Write rules, not wishes: „never promise a delivery date“ works better than „be careful“. Read the first conversations every day for a week and add missing answers as Q&A. When questions need a person, set up a human handoff.

Questions, answered

It is a custom AI chatbot built with External Chatbot, trained on your pages, files and FAQs.

Website pages, PDF, XLSX or CSV files up to 25 MB, plain text and question and answer pairs.

Yes. With Language set to Auto, it replies in the visitor's language.

Copy the script tag from the Embed step into your website.

Yes. Turn on Do Not Go Beyond Instructions.

More External Chatbot features

All of External Chatbot

Put a trained AI chatbot on your site

From $29/month · 7-day money-back guarantee · Cancel anytime

Start risk free