AI Social Media Suite · DM and comment agent
Reply to every comment and DM
The DM and comment agent brings Instagram DM automation and comment replies to AI Social Media Suite. Build the agent in a visual workflow, and it answers comments and messages on Instagram, Facebook and X.
- Instagram comments and DM flows
- Facebook comments with a follow-up in Messenger
- Supported replies on X
- Visual workflow, no code
Build your agent in the Automation Builder.
- You write the rules
- A person can take over anytime
- Cancel anytime
Comments wait, sales go cold
A post takes off, a hundred people ask for the price, and by the time you answer most of them have moved on.
I answer the same comment fifty times under one post.
DMs pile up while I sleep.
People ask for a link and never get it.
One agent for comments and messages:
- Comment replies
- Instagram DM flows
- Messenger follow-up
- Replies on X
- Visual workflow
- Human takeover
How It Works
A simple three-step process, start to finish.
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Open the Automation Builder
Start a new comment and DM agent.
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Draw the workflow
Set what triggers the agent and how it should answer.
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Switch it on
Let it answer and check the conversations it hands over.
Why brands use Instagram DM automation
Every comment gets an answer within minutes.
Interested people move into a private chat.
Your team handles only the conversations that need a person.
Good to know before you start
The DM and comment agent adds Instagram DM automation to AI Social Media Suite. You build the agent in the Automation Builder as a visual workflow, and it replies to comments and direct messages for you while you work on other things.
Instagram DM automation for posts and reels
On Instagram, the agent replies to comments and runs DM flows for your posts and reels. A typical flow: someone comments a keyword under a reel, the agent answers publicly, then sends the details or the link in a private message. That keeps the comment section active and moves interested people into a chat.
Facebook and X
On Facebook, the agent answers comments on your page posts and can continue the conversation in Messenger. On X, it handles the replies that the platform allows. The same agent logic covers all of these, so you set your rules once.
Building the workflow
The Automation Builder shows the agent as connected steps instead of code. You decide what starts it, what it should say, and when a conversation should go to a person. Write the instructions like a brief for a new colleague: the tone, the facts about the offer, and what the agent must not promise.
Ideas for comment and DM flows
Send a discount code to everyone who comments a word under a launch post. Share a free guide by DM to people who ask for it. Answer delivery and size questions automatically, and pass complaints to your team. For a bot on your website or WhatsApp, use External Chatbot, and for comments under your videos, see YouTube comment automation.
Who it helps
Shops that run giveaways and get hundreds of comments in a day. Creators who share free resources and want them delivered by message. Local businesses that receive booking questions on Facebook outside opening hours. In each case, the agent handles the volume and people handle the exceptions.
Rules for Instagram DM automation people trust
Answer the question that was asked, not a sales pitch. Keep messages short and friendly, and say clearly when a person will take over. Test every flow on a few comments yourself before you switch it on for a big post.
Questions, answered
It is the Instagram DM automation in Qyx AI Social Media Suite. It answers comments and messages from a visual workflow.
Instagram, Facebook with Messenger, and supported replies on X.
Yes. On Instagram it runs DM flows for posts and reels after a comment.
No. You build the agent as a visual workflow in the Automation Builder.
Yes. You decide when a conversation goes to your team.
More AI Social Media Suite features
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Publishing
Post everywhere from one place
Publishing in AI Social Media Suite is a social media scheduler with AI writing built in. Connect Facebook, Instagram, X, LinkedIn, TikTok and YouTube, write the post with AI and publish it now or on a schedule.
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Carousels
Eye catching carousels in seconds
Carousels in AI Social Media Suite are an AI carousel generator for Instagram, Facebook and LinkedIn. Describe the images or let the post text guide them, choose how many, and publish them as one swipeable post.
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Posts and stories
Publish posts or stories
AI Social Media Suite lets you schedule Instagram stories, Facebook stories and TikTok stories next to regular posts. Switch on Publish as a Story, add a vertical image or video and send it now or later.
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YouTube and Shorts
Generate and post YouTube and Shorts
AI Social Media Suite lets you schedule YouTube Shorts and regular YouTube videos. Upload your own video or generate one with AI from the post text, preview it and publish it now or later.
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YouTube comment automation
Answer YouTube comments automatically
YouTube comment automation in AI Social Media Suite lets you auto reply to YouTube comments. The agent watches new comments on your channel and answers the common questions in your tone.
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Analytics
See which posts work
Analytics in AI Social Media Suite is social media analytics for every connected platform. See which posts went out or failed, compare platforms and find the posts worth repeating.
Let an agent answer your next viral post
From $29/month · 7-day money-back guarantee · Cancel anytime