Terms of Service

Last updated: 11 July 2026

These Terms of Service ("Terms") govern your access to and use of the Qyx.ai platform, websites, and related services (together, the "Service"). Please read them carefully.

The Service is operated by Ai Data s.r.o., a company incorporated in the Czech Republic, IČO 21824541, with its registered office at Grafická 3365/1, Smíchov, 150 00 Praha, Czech Republic, recorded in the Commercial Register kept by the Municipal Court in Prague under file no. C 406991 ("Qyx", "we", "us", "our").

By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who may use the Service

1.1. The Service is intended for businesses and professionals (entrepreneurs, companies, and sole traders acting in the course of their trade, business, or profession). It is not designed or offered for consumers acting outside their business activity. By using the Service you confirm you are acting as a business.

1.2. You must be at least 18 years old and legally able to enter into a binding contract.

1.3. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to that organisation.

2. Your account

2.1. You must provide accurate and complete registration information and keep it up to date.

2.2. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us without undue delay at hi@qyx.ai if you suspect unauthorised access.

2.3. We may suspend or terminate accounts that violate these Terms, as set out in Section 12.

3. The Service

3.1. Qyx.ai is an all-in-one platform providing a range of AI-powered tools (including, without limitation, text, image, video, audio generation, chatbots, and social-media automation). The specific features available to you depend on your subscription plan.

3.2. The Service is built on and integrates third-party artificial-intelligence models and infrastructure. Available features, underlying models, and limits may change over time as providers update, add, or discontinue their models. We will make reasonable efforts to maintain comparable functionality but do not guarantee that any specific model or feature will remain available.

3.3. Credits. Use of the Service consumes credits allocated to your plan. Credit consumption varies by tool and by the underlying model used. Unused credits expire at the end of each billing period unless your plan states otherwise. Credits have no cash value and are non-refundable except where required by law.

4. Subscriptions, billing, and payment

4.1. Plans and prices. Current plans, prices, credit allocations, and any trial terms are displayed at the point of purchase. Prices are stated exclusive of VAT unless indicated otherwise; applicable VAT is added at checkout based on your location and status.

4.2. Trial and first charge. Where a plan includes a trial, the trial length, the date of the first charge, and the recurring price are shown before you confirm your purchase. A valid payment method is required to start a trial. Unless you cancel before the trial ends, your paid subscription begins automatically and the first charge is taken on the date shown.

4.3. Recurring billing. Subscriptions renew automatically for successive periods (monthly or annually, as selected) at the then-current price, until cancelled. By subscribing, you authorise us and our payment processor to charge your payment method on each renewal date.

4.4. Payment processor. Payments are processed by a third-party payment provider. We do not store full card details. Your use of payment services is also subject to the payment provider's terms.

4.5. Failed payments. If a charge fails, we may retry and may suspend or downgrade your access until payment succeeds.

4.6. Price changes. We may change prices. We will give you reasonable prior notice (at least 30 days) before a change affects your renewal. If you do not accept the new price, you may cancel before it takes effect.

4.7. Token / credit packs. One-time credit packs are charged immediately when purchased and are consumed as described in Section 3.3.

5. Cancellation and refunds

5.1. Cancellation. You may cancel your subscription at any time from your account settings. Cancellation stops future renewals. Your access continues until the end of the current paid period; you are not billed again after that.

5.2. No pro-rata refund for the current period. Because access continues to the end of the paid period, we do not refund the remaining part of a period on cancellation, except where required by law.

5.3. Digital content — waiver of withdrawal. The Service is supplied as digital content and online services that begin immediately on purchase. Where you would otherwise have a statutory right of withdrawal, by purchasing and requesting immediate access you expressly agree that performance begins immediately and acknowledge that you thereby lose any right of withdrawal once performance has started. (This clause applies to the extent any withdrawal right is applicable to you; the Service is offered to businesses, who generally do not have a consumer withdrawal right.)

5.4. Nothing in this Section limits any mandatory statutory rights that cannot be excluded.

6. Your content and inputs

6.1. "Input" means anything you submit to the Service (prompts, text, images, files, data, brand assets). "Output" means content the Service generates in response.

6.2. Ownership. As between you and us, you retain all rights you hold in your Input. Subject to your compliance with these Terms and payment of fees, we assign to you (to the extent we can) our rights in the Output generated for you, so that you may use it for your business purposes.

6.3. Licence to us. You grant us a limited licence to host, process, transmit, and display your Input and Output solely to operate, secure, and improve the Service and to provide it to you. Where we process personal data contained in your Input on your behalf, our Data Processing Agreement applies (see Section 9).

6.4. Responsibility for Input. You are solely responsible for your Input and for ensuring you have all rights and consents necessary to submit it and to use the resulting Output. You must not submit content that is unlawful, infringes third-party rights, or breaches our Acceptable Use Policy.

6.5. Nature of AI Output. AI-generated Output may be inaccurate, incomplete, or unintended, and similar or identical Output may be generated for other users. Output is not professional advice. You are responsible for reviewing and verifying Output before relying on or publishing it. We make no warranty that Output is accurate, non-infringing, or fit for any particular purpose.

7. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. Breach of that policy is a breach of these Terms.

8. Intellectual property

8.1. The Service, including its software, design, trademarks, and content we provide (excluding your Input and your Output), is owned by us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

8.2. You must not copy, modify, reverse-engineer, resell, or create derivative works of the Service except as permitted by law or expressly authorised by us.

8.3. If you give us feedback or suggestions, we may use them without restriction or obligation to you.

9. Data protection

9.1. Our handling of personal data is described in our Privacy Policy.

9.2. Where you use the Service to process personal data for which you are the controller, we act as your processor, and our Data Processing Agreement governs that processing and forms part of these Terms.

10. Third-party services

The Service integrates third-party providers (AI model providers, payment, hosting, communication, and analytics services). Your use of features that rely on them may be subject to those providers' terms, and their availability is outside our control.

11. Warranties and disclaimers

11.1. We provide the Service with reasonable care and skill.

11.2. To the maximum extent permitted by law, and except as expressly stated in these Terms, the Service is provided "as is" and "as available", without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

11.3. We do not warrant that the Service will meet your requirements or that Output will be accurate or suitable for any purpose.

12. Suspension and termination

12.1. We may suspend or terminate your access, with or without notice, if you breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Service, other users, or third parties.

12.2. You may terminate at any time by cancelling and ceasing to use the Service.

12.3. On termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 6, 8, 11, 13, 14, and 15) survive termination.

12.4. We may delete your data after termination in accordance with our Privacy Policy and applicable law. Export your data before terminating if you need it.

13. Limitation of liability

13.1. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (including for death or personal injury caused by negligence, or for fraud).

13.2. Subject to Section 13.1, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business, however arising.

13.3. Subject to Section 13.1, our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the total fees you paid us for the Service in that period.

13.4. Because the Service is provided to businesses, the limitations in this Section apply to the fullest extent permitted for business-to-business contracts.

14. Indemnity

You agree to indemnify and hold us harmless against claims, damages, and reasonable costs arising from your Input, your Output, your use of the Service in breach of these Terms, or your violation of law or third-party rights.

15. Governing law and disputes

15.1. These Terms are governed by the laws of the Czech Republic, excluding its conflict-of-law rules.

15.2. The courts of the Czech Republic have jurisdiction over any dispute arising out of or in connection with these Terms, without prejudice to any mandatory statutory rights.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you (for example by email or in-app notice) with reasonable advance notice before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

17. General

17.1. Entire agreement. These Terms, together with the policies referenced in them, form the entire agreement between you and us regarding the Service.

17.2. Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

17.3. Severability. If any provision is held unenforceable, the rest remains in effect.

17.4. No waiver. Failure to enforce a provision is not a waiver of it.

18. Contact